Security Suite · Access & Site Control
Keep Lost Items and Found Property Records Together
Lost property reports can come from visitors, employees, residents and security staff. AVES provides lost and found functionality to help teams maintain records, identify potential matches and keep track of the available investigation information.
The problem with manual lost property records
When a lost item is reported in one register and a found item is recorded elsewhere, staff may need to compare descriptions manually. It can also be difficult to explain what happened to an item or retrieve the history of a complaint later.
How AVES helps manage lost and found cases
Record lost-item complaints.
Maintain records of found property.
Match complaints with found-item records using the matching function.
Record whether a suggested match is accepted or declined.
Maintain investigation information linked to a complaint.
Record suspects where supported by the investigation workflow.
Lost & Found and Investigations in the product
One platform for every role
For staff
Lost or found information is entered through the available workflow.
For supervisors
The dashboard supports review of item records and potential matches.
For managers
Investigation records help maintain a structured history for later review.
AVES supports recordkeeping and matching — ownership decisions and investigations remain with your team.
Where this service is useful
Useful wherever many people pass through and items regularly go missing.
Frequently asked questions
Can AVES record lost and found items?
+
Yes. Lost and found records are included.
Can the system match a lost complaint to a found item?
+
Yes. The workflow includes name matching.
Can a suggested match be declined?
+
Yes. The workflow supports accepting or declining a match.
Does AVES investigate theft automatically?
+
No. It supports investigation records but does not replace human investigation.
Can the history of a complaint be reviewed?
+
Yes. Investigation records are linked to complaints, and we can show you the history view in a demo.
Book a demo
See how AVES can help your team organise lost property records and follow up on potential matches.