AVES is a cloud-based security guard management platform for hotels, resorts and hospitality venues, where security has to stay effective without ever disrupting the guest experience. AVES combines patrol tracking, real-time incident reporting, visitor and gate pass records and shift scheduling in one discreet, easy-to-use system.
Officers record patrols from the AVES mobile app and scan digital checkpoints across lobbies, corridors, pool decks, car parks and back-of-house areas. Each scan is a timestamped proof of coverage, and GPS guard tracking shows where officers are in real time, so duty managers know sensitive guest areas are being checked on schedule.
When an incident occurs, a disturbance, a lost guest, a medical situation, officers submit reports in real time with photos or video as evidence, and supervisors are notified immediately rather than at the end of a shift. SOS and automated alerts speed up emergency response, which matters when a venue is full of guests.
Visitor management and gate passes track contractors, event suppliers and deliveries, keeping a searchable record of everyone who entered the property. Every action is timestamped and digitally recorded, and AVES generates audit-ready PDF reports that support insurance, brand-standard and compliance requirements.
Duty managers work from a live dashboard covering patrol status, open incidents and visitor movement, and AVES turns that into performance analytics across guard activity and incidents. Security checklists and digital logbooks keep opening, closing and night-audit routines consistent between shifts and across properties in a group.
Hospitality brands are judged on the guest experience, and quiet, well-evidenced security protects that reputation. When an insurer, owner or brand auditor asks what happened on a given night, the answer is a complete, timestamped record rather than a half-remembered logbook entry.
Hospitality security also has to protect the property outside guest hours, when function spaces, kitchens and storerooms are empty. AVES scheduled patrols with digital checkpoint scanning confirm these areas are checked overnight, and any exception is visible on the dashboard the next morning. For groups operating several properties, the same standards, checklists and reporting formats apply everywhere, so a regional manager can compare sites on like-for-like data rather than on inconsistent local logbooks that each property maintains in its own way.
AVES is cloud-based and accessible from mobile and desktop with 24/7 availability, offers limited offline capability with sync on reconnect and lets a hotel group manage one property or an entire portfolio from a single centralised dashboard. A free trial and a personalised demo are both available from avessecurity.com.