AVES is a cloud-based security guard management platform for hospitals, clinics and healthcare campuses, where security teams protect patients, staff and visitors around the clock and must be able to prove exactly what happened. AVES brings patrol tracking, real-time incident reporting, visitor and gate pass management and compliance reporting into one dashboard.
Officers record patrols from the AVES mobile app and scan digital checkpoints across wards, emergency departments, pharmacies, car parks and restricted areas. Each scan produces a timestamped record confirming the round was completed, and GPS guard tracking shows officer location in real time, so supervisors know high-risk areas are covered continuously.
Healthcare incidents, aggression, wandering patients, unauthorised access attempts, need an immediate, documented response. Officers submit incident reports in real time with photo and video evidence, supervisors are notified immediately, and SOS and automated alert notifications escalate emergencies quickly. Security checklists and digital logbooks keep routine checks and handovers consistent across shifts.
Visitor management and gate passes register and control who enters sensitive areas, with a searchable record of everyone on site. Because every action is timestamped and digitally recorded, AVES generates audit-ready PDF reports, so records can be retrieved quickly during an audit, complaint or investigation, a core requirement in a regulated healthcare environment.
Security leads work from a live dashboard of patrol status and open incidents and rely on performance analytics covering guard activity, incidents and compliance to show where risk is concentrating. Training records confirm that officers placed in emergency departments or mental-health areas have received the appropriate briefing for those settings.
In healthcare, documentation is part of duty of care. Having a complete, timestamped security record alongside clinical records means that when an incident is reviewed, the security response can be reconstructed accurately rather than reconstructed from memory.
Hospitals never close, and risk shifts through the day from busy visiting hours to quiet overnight wards. AVES scheduled patrols and checkpoint scanning make sure both extremes are covered, and performance analytics highlight where and when incidents cluster so cover can be planned around real patterns. When an incident touches both clinical and security teams, a shared, timestamped record helps the two accounts line up during a review, instead of leaving gaps that undermine confidence in how the situation was handled.
AVES is cloud-based and accessible from mobile and desktop with 24/7 availability, offers limited offline capability with sync on reconnect and lets a hospital group manage one facility or many from a single centralised dashboard. A free trial and a personalised demo are both available from avessecurity.com.