Security Suite · Field Operations
Keep Every Security Incident Recorded and Easy to Review
When an incident happens, the details need to reach the right people and remain available for later review. AVES helps security teams move away from scattered messages and paper occurrence books to structured digital incident records.
The problem with manual incident reporting
A guard may report an incident in a WhatsApp group, write details in a register and send photographs separately. This can leave supervisors searching through messages when a client asks what happened, what action was taken or whether the issue was resolved.
How AVES improves incident reporting
AVES brings incident information into an organised digital workflow.
Record incidents with relevant photos and location details.
Maintain a digital occurrence book for site activity.
Keep guard pocket-book entries searchable by name and status.
Attach witness statements to incident records.
Maintain daily security logs for reporting.
Review incident status and available dashboard statistics.
Incident Reporting in the product
One platform for every role
On the guard app
Officers record incidents from the field and add the information available to them.
On the supervisor dashboard
Supervisors review reports, follow the status of incidents and retrieve records for internal or client reporting.
Across sites
Security managers can organise and review incident records using the platform’s site structure and reporting capabilities.
Where incident reporting is useful
Incident reporting also complements AVES emergency response, case management and safety services.
Frequently asked questions
Can guards attach photos to an incident report?
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Yes. AVES supports incident records with photo evidence.
What is a digital occurrence book?
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It is a structured digital record of security-related events and entries for a site or shift.
Can supervisors review an incident’s status?
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Yes. Incident records include a status workflow for review.
Can I maintain daily security logs?
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Yes. AVES supports daily security log records by site.
Can incident records be exported?
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Yes. PDF and Excel reports are supported across AVES modules, and we can walk you through the reporting screens in a demo.
Book a demo
See how AVES can help your team record incidents consistently and retrieve the information when it is needed.